Update no longer possible due to outdated operating system

AGXL

AGXL

Verified User
Joined
May 5, 2018
Messages
10
Location
Freiburg im Breisgau, Germany
Hello everyone,

I still have some servers with old Internal Bulk Lifetime (Approved Accounts Only) DirectAdmin licenses.

Now I have the following problem: I can no longer update DirectAdmin because the error message “debian10 EOL This Linux distribution is no longer supported by DirectAdmin. New releases of DirectAdmin are no longer compatible with this system and will not be available".

I have now received three different statements from my provider:

1. just update the system and the DA license will continue to work.
2. no, that is not possible, I have to rent a new license.
3. in DirectAdmin license management, it is not possible to change the operating system for old lifetime licenses.

Now I would like to ask here in the forum, what is the truth?

I would like to have another statement of my provider checked, if it is really not possible to reinstall DirectAdmin with Internal Bulk Lifetime? Of course on the same server with the same IP address.

I would appreciate an answer.

Greetings Andy
 
3. in DirectAdmin license management, it is not possible to change the operating system for old lifetime licenses.
Click to expand...
In now, it's just an optional when directadmin can't detect the OS.
 
AGXL said:
if it is really not possible to reinstall DirectAdmin with Internal Bulk Lifetime? Of course on the same server with the same IP address.
Click to expand...
Shouldn't be any issue at all.

But since answer 1 is correct as some already confirmed, you can just update. Most likely need to do a "build all d" afterwards.
I don't use Debian but I read somewhere on the forum it should be done with steps, so 10 to 11, 11 to 12 (12 has a little error somewhere) 12 to 13 (and 13 fixes the little error in 12).
 
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