wdatkinson
Verified User
I have recently installed the SupportTrio helpdesk software on my DA server to track troubletickets for both my web hosting and consulting business.
I'm currently up against and issue that appears to prevent me from uploading a file larger than 1MB to the on-line file library.
I've checked the upload options in php.ini, and they are set to Yes/10mb.
I can successfully upload smaller files 15k, 350k, etc....
I haven't purchased their product yet, so I'm limited to very basic support, which I believe I've exhausted.
Can anyone think of anyplace where I might be limited on the size of the file that I could upload to the website? My reseller account is unlimited, which is where the website runs under.....
Thanks in advance.
I'm currently up against and issue that appears to prevent me from uploading a file larger than 1MB to the on-line file library.
I've checked the upload options in php.ini, and they are set to Yes/10mb.
I can successfully upload smaller files 15k, 350k, etc....
I haven't purchased their product yet, so I'm limited to very basic support, which I believe I've exhausted.
Can anyone think of anyplace where I might be limited on the size of the file that I could upload to the website? My reseller account is unlimited, which is where the website runs under.....
Thanks in advance.