Users cannot login anymore (invalid username/password)

jayjay99

Verified User
Joined
Sep 2, 2010
Messages
15
Hi,

I just migrated users from my old server to new server. I did it thru admin back/restore. The user was transferred with all his email accounts and that worked fine.

The problem is that the user cannot login in anymore. It tells him invalid username/password.


oldserver specs:
Apache 1.3.33
DirectAdmin 1.36.2
Exim 4.50
MySQL 4.0.23
Named 9.2.4
ProFTPd 1.2.9
sshd
vm-Pop3d 1.1.7e

new server specs:
Apache 2.2.16
DirectAdmin 1.36.2
Exim 4.67
MySQL 5.1.48
Named 9.3.6
ProFTPd 1.3.1
sshd
dovecot 1.2.12
Php 5.2.13


i also ran this command:
cd /usr/local/directadmin/custombuild
./build todovecot

and then in my /etc/my.cnf under the [MYSQLD] section, I put:

old-passwords = 1


URGENT HELP NEEDED. The users cannot login anymore. Please help me.

Thanks,
J
 
Are you using the same OS type and version on both servers? Where exactly they can not login anymore: Directadmin, FTP, mysql, ssh, POP3/IMAP?
 
@jayjay99:

Please do not double post. I've deleted my reply to your previous post and I've closed that thread.

User cannot get in to what? Email? DirectAdmin?

What else didn't you tell us about the differences between the servers? Such s OS Distribution and version?

This should only happen if switching between distributions that use different password encoding, or if one machine uses passwd and the other shadow.

Check your entries in the appropriate password/shadow file.

Try resetting the password for the user from the admin login, to the original password.

Jeff
 
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