User's domains missing email accounts section

opussupport

Verified User
Joined
Sep 19, 2006
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25
We had an issue where a user's password had been compromised and used to send spam. The spammer filled up the exim queue and cause the server to run out of inodes.

After resolving the inodes issue and figuring out which user it was that has been compromised. I went to change his password, but the domain is missing the email accounts section. The users still exist as far as exim is concerned, and I was able to block smtp access by commenting out the user in their passwd file, but how do I bring the email accounts back in the control panel?

I've searched other users and I don't see any obvious missing file or setting. I searched the forums, but nothing similar comes up in my results. Has anyone had this happen before?

Thomas
 
What password had been compromised? To an email account or directadmin?

I went to change his password, but the domain is missing the email accounts section.

Will you attach a screen-shot of what you've got there?

The users still exist as far as exim is concerned, and I was able to block smtp access by commenting out the user in their passwd file, but how do I bring the email accounts back in the control panel?

What passwd file do you mean? /etc/passwd? /etc/virtual/domain.com/passwd?
 
It was an email account password, not the actual account. I commented out the user in /etc/virtual/domain.com/passwd to make it inaccessible.

I fixed it by doing what I should have done before posting this... I set mail accounts to 0, saved, and then set them back to give them mail access again.
 
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