Using register.com for email

Nic.Wood

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Joined
Mar 10, 2007
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I have been using register.com for email services for a few months now, and dont want to change as I am about to upgrade to their hosted MS Exchange services. Currently this is a basic 'webmail' style service

In the past few days we decided to use a local company to develop our website, and when I went to register.com to forward the DNS to the web developer my register webmail stopped working.

Register's team asked my web developer to do the following:
“If you have changed your DNS of your domain name to your web hosting company's Name Servers and still wish to use your Register.com email account, please contact your Web master/Web Host and ask them to enter the following in your domain name's Zone file. In C Name: mail.mydomain.com points to: webmail.register.com
In MX: mydomain.com Priority: High mxmail.register.com


After a few days of issues, the web developer sent me a username and password for Direct Admin and suggested I do it myself to keep control.

I dont have a problem doing this and have the following two questions;

question one - in MX records which is a high priority (10 thu 60)

question two - where do I find the panel to change the C Name


Oh and Im new here so please break me in gently :)


Nic Wood
 
As long as you only have one MX record it doesn't matter what the number is. The numbers are based on something we call cost and the highest priority is the lowest cost. So you'll want to use 10.

Don't forget in the MX Records section to uncheck the box and save the changes.

From your control panel home page switch to DNS Management; once there you'll want to delete the A record for mail.example.com and create a C record.

One thing they haven't shown you; when creating DNS zones with a full domain name reference you must end them with a . or they won't work.

Jeff
 
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