Apologies for reviving an old thread, but I'm facing a similar issue. I set up a domain pointer (alias) in DirectAdmin, but it's not appearing in my domain's httpd.conf after a fresh installation. Has anyone encountered this before? Any suggestions on how to resolve it?
It turns out that our config template files had been modified or corrupted somehow, which was preventing the alias from appearing in httpd.conf. We resolved the issue by restoring the correct template files from one of our system backups.May you show the page from directadmin which would show the added alias as well as httpd.conf of the user with the domain?