nobaloney
NoBaloney Internet Svcs - In Memoriam †
I'm not trying to tell you what to do, pucky, but what I did, several years ago, when I found I was weighing the cost of a call with the advantage of getting a problem fixed, was I put in a speakerphone on a VoIP unlimited line. I highly recommend it to anyone, in the U.S. or out, who needs support from U.S.-based companies and doesn't want to wait on the phone.17 times mind you x a long distance phone call to the 502 area code. Well see how much that cost me on my next phone bill.
I spend a total of a few hours a month on hold with various companies. I get work done while I'm waiting. And I pay nothing over the cost of my phone line, which I use for almost all outgoing calls to the U.S. For calls outside the U.S., I use a VoIP company that charges me 2c a minute or less, only for outgoing calls, with no monthly charge.
If my solution isn't cost effective for you, then that's fine, but it is something I considered, and implemented. And I'm happy I did.
Jeff