Nexxterra.com
Verified User
The death of forum member and friend Jeff makes this question important.
Jeff and I had discussed taking over each others client base in the event something happened to either one of us... This was informal and as we of course felt there was a lot of time to follow up on it, we did not take proper steps.
As most of us are small and posses the knowledge and skills needed to run our respective web hosting companies, what do you have in place for your companies when that time comes?
Unlike many assets, your clients rely on your knowledge to keep them going, like a lawyer, the business is very much depending on one person.
What are some solutions to this?
I am sure we all have that "special" feeling for our clients that make them more than just numbers and we all want to make sure they are cared for going forward.
Jeff and I had discussed taking over each others client base in the event something happened to either one of us... This was informal and as we of course felt there was a lot of time to follow up on it, we did not take proper steps.
As most of us are small and posses the knowledge and skills needed to run our respective web hosting companies, what do you have in place for your companies when that time comes?
Unlike many assets, your clients rely on your knowledge to keep them going, like a lawyer, the business is very much depending on one person.
What are some solutions to this?
I am sure we all have that "special" feeling for our clients that make them more than just numbers and we all want to make sure they are cared for going forward.