How do you find hostbill?
Everyone has there issues with software vendors. I have used and own Blesta, Whmcs, Clientexec, and Hostbill.
Hostbill has all the features and more than I will ever need. I needed Domains, Shared (cpanel,directadmin and others), VPS setup, and PowerDNS) I have been using it for years. Once you get it all localized it just works. The price has been the same for as long as I have had it. You can buy the starter and upgrade up to the full package if you need to.
If you look at all the Plugins you need on whmcs to do what Hostbill does it would be reoccurring cost over life of whmc in five years I was going to pay more for plugins than software. HB you pay once and pay $99 a year for support if you want..
They are a small Polish company. Kris the owner and programmer is capable and eccentric. I have submit multiple bugs and feature request. About 95% of them got fixed.
If you are looking for custom development well its only him they dont have 3rdparty devs. So if you need custom might be pricy.
Alot of the reviews are older. There was a big upheaval with licensing about 10 or 12 years ago. The older clients didn't like what happened. I wasn't around then best I can tell its sour grapes. I talked to the guys at SNEL and they love hostbill.
I mean can you really trust anyone but Mum?
Blesta would be my favorite if they knew how to complete a product and code faster. They still had not completed the Domain module and or fixed Stripe 5 years ago. I check on them every few years. Their issue is they aren't coding fast enough to beat the competition.
Same with Clientexec not enough features and not coding fast enough to get up to speed. Blesta has better interface as well.
WHMCS well once they got bought by Oakley well I bailed.
I thought you had a HB license?
Again all of these companies are fine (not WHMCS) if they have what you need and you like the look of them..