WWW A Record Problem

[Shadowman]

Hello there!

We have three IP, one of them using for main IP and the other two are reserved as extra. One of the extra IP is using for NS as you know...

78.159.121.87 - ns1.web-turkiye.net
78.159.118.123 - ns2.web-turkiye.net
78.159.118.119 - free

It is frequently happening DNS problem with users who want to reach our web site, therefore we have many complain by e-mails about this technical problem.
According to http://www.intodns.com/webturkiyeportal.com link's log report it says there is an error on WWW A Record area.

How to solve that DNS problem and fix that WWW A Record. Please guide us which button do we have to use to solve the problem by entering directadmin panel.

http://img40.imageshack.us/img40/989/dnsp.jpg

 

[nobaloney]

It appears your nameservers don't have their own A records.

There needs to be a zone file for web-turkiye.net on your server and it needs to have A records for both ns1 and for ns2.

Note that you're using one server to serve both ns1 and ns2, which leaves you without redundancy and possibly with occasional outages as well.

Jeff

 

[Shadowman]

could you guide me about which file it is and how i can check it by directadminpanel or ssh?

 

[nobaloney]

After you log into DirectAdmin, click on the help icon.

Jeff

 

[Shadowman]

webturkiyeportal.com.db output is as follows

problem continues

It is frequently happening DNS problem with users who want to reach our web site

[root@server ~]# nano /var/named/webturkiyeportal.com.db

$TTL 14400
@       IN      SOA     ns1.web-turkiye.net.      hostmaster.webturkiyeportal.com. (
                                                2010040406
                                                14400
                                                3600
                                                1209600
                                                86400 )

ns2.web-turkiye.net.    14400   IN      NS      78.159.118.123
ns1.web-turkiye.net.    14400   IN      NS      78.159.121.87
webturkiyeportal.com.   14400   IN      NS      ns1.web-turkiye.net.
webturkiyeportal.com.   14400   IN      NS      ns2.web-turkiye.net.

ftp     14400   IN      A       78.159.121.87
localhost       14400   IN      A       127.0.0.1
mail    14400   IN      A       78.159.121.87
ns1     14400   IN      A       78.159.121.87
ns2     14400   IN      A       78.159.118.123
pop     14400   IN      A       78.159.121.87
smtp    14400   IN      A       78.159.121.87
webturkiyeportal.com.   14400   IN      A       78.159.121.87
www     14400   IN      A       78.159.121.87

webturkiyeportal.com.   14400   IN      MX      10 mail



webturkiyeportal.com.   14400   IN      TXT     "v=spf1 a mx ip4:78.159.121.87 ~all"

 

[floyd]

Apparently you did not restart named after adding the A records for the ns's because nothing is showing up for ns1.web-turkiye.net and ns2.web-turkiye.net

Edit: Wait a minute. Why do you have

ns1 14400 IN A 78.159.121.87
ns2 14400 IN A 78.159.118.123

Do other domains point to ns1.webturkiyeportal.com and ns2.webturkiyeportal.com?

Do you actually have A records for ns1.web-turkiye.net and ns2.web-turkiye.net?

You did not show us the zone file for web-turkiye.net.