Yahoo, Gmail mark all emails sent from DirectAdmin as spam

O

online24

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Nov 12, 2009
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Hello,

Yahoo, Gmail mark all emails sent from DirectAdmin (and not) as spam. SPF passes. How can I solve this problem ?
 
By DirectAdmin do you mean JBMC, the company that produces DirectAdmin software?

Or perhaps DirectAdmin software in general?

Or do you mean your server, which happens to run DirectAdmin?

I presume you mean the latter.

You're going to have to check your IP#s to make sure they're not in any blocklists. If they are, you're going to have to get your IP#s cleaned or replaced.

If they're not, you're going to have to contact the postmasters at Yahoo, and at Gmail, to find out why they're marking your email as spam.

You should also search these forums, as these issues have been discussed previously.

Many times.

Jeff
 
I think I actually have the same problem.

I have all of my e-mails from within DirectAdmin (like generated by system user's login and password automatic e-mail) marked as spam.

Note that I have fixed the issue that messages sent from squirrelmail are delivered just fine.
 
I'm still struggling with the issue. I sent e-mail to hotmail postmaster (that form was long & I'm still waiting for an answer!), could not find Gmail's postmaster.

I'm starting to think that there might be some DNS issues.

Just to clarify, should I set rDNS to server.domain.com or domain.com ?

Additionally, when e-mail is sent from the web page using PHP script, how exactly does that work? Is it going through Exim?
 
sokolkapl said:
Just to clarify, should I set rDNS to server.domain.com or domain.com ?
Click to expand...
rDNS should generally be set to your server hostname. Though RFCs require only that rDNS exist, not that it match anything, some anti-spam solutions check it against the "helo" reported in the smtp connection; that's (unless you've changed the default in exim.conf) is your server hostname.

And of course you need an A record for your hostname.

When requesting help with DNS in the future always give complete domain names you're having problems with; it's easier (and quicker) for us to check than to guess.
Additionally, when e-mail is sent from the web page using PHP script, how exactly does that work? Is it going through Exim?
Click to expand...
That depends on the PHP script.

Jeff
 
Sorry, I thought we are not allowed to type in domain names. My domain is masterunix.com
 
I have researched this...

I found that you have to go through and totally set your DNS, mail and reverse DNS and any other mail related setting to reflect you and your server... the irony is that almost ALL the spam and crap I get comes from a yahoo or gmail address.... Yet at their end, they are not as discerning.
 
Nexxterra.com said:
I found that you have to go through and totally set your DNS, mail and reverse DNS and any other mail related setting to reflect you and your server... the irony is that almost ALL the spam and crap I get comes from a yahoo or gmail address.... Yet at their end, they are not as discerning.
Click to expand...
If it comes from their addresses but NOT their servers, then there's nothing they can do except publish SPF and similar records to identify their servers. A previous internal test version of our SpamBlocker powered exim.conf file tried blocking email that used Yahoo, Gmail, etc., return addresses but came from different servers, but it was causing too many false positives; lots of people send from their own desktops (or have their servers send) email using return addresses at Yahoo, Gmail, etc.

You can find some code left from that experiment; we block some spurious PayPal email based on similar rules, since PayPal always uses their own servers :).

Jeff
 
I have similar problem for dsi.ir domain.
my dns settings are correct. i added spf records too. I use DKIM as well.
but my emails to Yahoo and GMail marked as spam.
:mad:
 
Even DA's welcome email can get marked as spam, in this case, at Hotmail - I noticed this as a new customer wondered if his order went through after five days, when I segested to look in Junk, it was there. :confused:
 
Did you ever had any spammers on Your accounts? Try to check if Your ip isn't marked as a spamhouse.
Write in google groups about Your issue, they should take off blockade from Your domain/ip.


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sadeqn said:
I have similar problem for dsi.ir domain.
my dns settings are correct. i added spf records too. I use DKIM as well.
but my emails to Yahoo and GMail marked as spam.
:mad:
Click to expand...

Dir sir sadeqn Your domain dsi.ir have spf like this: v=spf1 ip4:85.9.72.118 a mx mx:office.dsi.ir include:_spf.google.com ~all
Your smtp record is CNAME ns3.sny.ir
And ns3.sny.ir is A record: ns3.sny.ir. 86400 IN A 76.73.68.142

The idea for spf is to identify Your machines IP with domain IP. You have a mismatch.
SPF: "v=spf1 a mx ip4:76.73.68.142 ~all" Should solve all Your problems
 
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Besides having all the correct settings for DNS/rDNS they have blacklists they use/maintain. If your server in within an IP block that made it on their lists you may need to have them whitelist your host. I have not had issues with gmail, but Yahoo and AOL are usually not too hard to get unlisted. Hotmail would only refer me to some paid list to get whitelisted (about $1700 a year if I remember). I did have an issue with Qwest a few times, but eventually got them to whitelist my server. With my latest IP, I haven't had a single problem with any of the major email providers.
 
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