After login in directadmin - blank screen

L

libralion

New member
Joined
Apr 4, 2015
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3
Hi everybody,
After I login to my directadmin I get a blank screen with only the options "Home" and "Webmail" at the top of the page.
I tried in Chrome, FF and IE. All the same. I emptied the cache, rebooted my computer, but still the same.
My webhost says he can login fine with my credentials and sees everything.
What can be the cause and what can I do?

Johanna
 
Have you updated something? Is that your server or you bought hosting from an hosting provider?

If you bought the hosting you shall ask to your hosting provider for support.

If is that your server you may need to read directadmin logs and maybe also to run directadmin in debug mode to understand whats going on

Regards
 
SeLLeRoNe said:
Have you updated something? Is that your server or you bought hosting from an hosting provider?

If you bought the hosting you shall ask to your hosting provider for support.

If is that your server you may need to read directadmin logs and maybe also to run directadmin in debug mode to understand whats going on

Regards
Click to expand...

No it isn't my own server. I bought hosting for my websites from a provider. They say from their end all is working well and they can login from 2 different computers with my credentials.
So they say they can't help me.
Is it possible that there is something wrong with my ISP? I have another website that I can't get.

Johanna
 
Hello,

Yes, of course it is possible that there is something wrong with your ISP :cool:
But we have no ideas what is it.

Did you to access directadmin from another Internet connection? Mobile device? Tablet? Another PC?

p.s. the thread is now moved.
 
TE=zEitEr;263810]Hello,

Yes, of course it is possible that there is something wrong with your ISP :cool:
But we have no ideas what is it.

Did you to access directadmin from another Internet connection? Mobile device? Tablet? Another PC?

p.s. the thread is now moved.[/QUOTE]

Yes I tried the directadmin from my Mobil, other ISP, and it worked.
I already contacted my ISP, but no answer yet and that probably won't be until next week.
I was wondering if I can do something in the meantime?

Johanna
 
libralion said:
I was wondering if I can do something in the meantime?
Click to expand...

Probably check your PC, as its rather an issue on your side. If directadmin loads fine in your mobile devices, and fails to load in your PC. Then the issue most likely in your PC. For debugging purposes you may use FireFox with its feature to analyze requests and responds.
 
I was thinking the same. It might even by malware. It can never heart to do a malware cleanup with ADWCleaner (download it from bleepingcomputer) and after that run Malware Bytes (malwarebytes.org), both tools are free.
 
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