Unable to access SSL management after domain change

[RR600]

Cannot Execute Your Request​

SSL is not enabled for this domain

It just returns this message

 

[Zhenyapan]

so enable it, at domain settings. "Domain Setup" click on domain name, allow ssl

 

[RR600]

so enable it, at domain settings. "Domain Setup" click on domain name, allow ssl

Hi, thanks but I don't have such option, and never needed anything like this to create let'sencrypt certs in my account.
Will contact hosting provider anyways.

 

[RR600]

I guess it's probably something related with the domain registrar, this always work out of the box with the registrars I work with but this is a different one since the account is from a customer and he registered the domain himself.