Can't send and receive email's

B

Bratlie

New member
Joined
Oct 7, 2023
Messages
2
Dear everyone,

I am trying to install a DirectAdmin panel on my server, it is going well, but the mail server does not want to cooperate yet. I get this message all the time.

chrome_7wCRDzBjeA.png

I keep thinking I'm doing something wrong, but I don't know what. Can someone help me out? What does it have to do with?

I hope for your answers soon.

Yours sincerely,
Bradley
 
Bratlie said:
What does it have to do with?
Click to expand...
Well the notice says it all in fact.
You are not having the required PTR record and authentication.

So to fix this, you have to create a rDNS/PTR record for your ipv6 which you are using for the mailserver. If you also have an ipv4 for your mailserver then you have to do the same for ipv4.
This can normally be done via the panel of your VPS Provider or Datacenter, the one which gave you the ip's for your server/vps.

Next to that, the authentication. To be able to communicatie with Gmail, you need at least an SPF record. Normally Directadmin creates this automatically on creation of a domain name.
It's not required but is advisable to have a DKIM record too. Directadmin can also create these for you automatically. See the docs about DKIM.

I'm going to turn of my PC because it's night time. But I suggest you visit the https://www.mail-tester.com site after making these adjustments and use the test there.
The results will show you what might still be missing. Normally you should minimal get a 9/10 score. Most of us get a 10/10 score.
 
What are the correct DNS records? Because I couldn't really find it either. I don't really have experience with correct DNS records for email services in DirectAdmin.
 
Bratlie said:
Because I couldn't really find it either.
Click to expand...
You don't need experience to find that. Check your settings as user or admin, there should be a domain administration option, there you can check your DNS records.
I can't tell you the correct DNS records as they are different for each server.
 
You must log in or register to reply here.
Back
Top