unzip files via file manager fails

[SupermanInNY]

tar (root=/home/fhiper) domains/fhiper.com/public_html/site-fhiper.local-20251007.zip: errno 1024

site-chiper.local-20251007.zip 940.6 MiB 644

AlmaLinux 9

With SSH unzip works fine, but the user isn't allowed to ssh.

What am I missing about this?

Thanks,

-sup

 

[killian446]

Hi,
That usually happens when the file manager process doesn’t have enough memory or time limits to handle large ZIPs through the web interface. since it works via ssh, permissions and zip structure are fine.

You can try increasing php’s memory_limit and max_execution_time in your hosting control panel or php.ini. Also make sure the file manager runs under the same user ownership as the /home/fhiper directory.

If SSH isn’t allowed for the user, you might consider using the hosting panel’s “Extract” tool (if available) or uploading already-extracted files.

 

[DrWizzle]

If SSH isn’t allowed for the user, you might consider using the hosting panel’s “Extract” tool (if available) or uploading already-extracted files.

The File Manager, packaged with DA has a great integrated ZIP interface. SO much easier than using the terminal if you're not used to terminal. Just as quick also, and you can see the extraction on screen

 

[SupermanInNY]

As for the DA great interface, yes,. I know it is. I've been using DA since 2007 .
I'm also very experienced in Linux SSH etc.
However, I'm not the one experiencing the issue - its my clients. I'm actually much more comfortable using SSH to run and manage things, but my clients don't have SSH access, so they can only do DA and they reported the issue (which I also experienced when testing).

DA isn't using php.ini values as how I know. Its a binary of its own. Its not a PHP code.
So increasing any values in the php.ini should have any effect at all, as it is not PHP.
But, with that said, it does sounds like a 'low value of some resource' issue.
It may be some heap memory issue oversight. I'll push to DA support, maybe they can advise on such an issue.