How to get email working in Outlook Express

J

jackdaw1990

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Feb 22, 2007
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First I must point out I am not very conversant with IT so any help is appreciated.
I have my email account set up in Outlook Express. However, I can send email, but I can't receive any. I can check it through the webmail using squirrel just fine, but I would like to also receive it through Outlook Express also. I don't have Squirrel webmail open at the same time. I gave myself at least 15 minutes (after sending a test email) on Outlook Express before checking it on Squirrel webmail. I can receive emails through Squirrel webmail immediately upon checking it there. my mail server is mail.mydomain.com.
 
First of all it's unlikely your mailserver is mail.mydomain.com and by telling us that it is you just waste our time.

Second, you don't say what error messages you get. We're not mindreaders, so it's fairly hard for us to be able to figure out what the error is.

Please explain in more detail so we can help you.

I've moved the thread; it's a user level difficulty.

Jeff
 
apologies?

I prefixed my post by saying i was new to the world of It. I did not intend to was anyones time and thought this site was geared to assist not criticise. If you felt to the contrary I am sorry but you pre judged me sadly. Now can you offer help?
1. I do not get any error messages..if I had I would have listed them to assist
 
Likely it is a problem with permissions in /var/spool/virtual

Run the set_permissions.sh script in /usr/local/directadmin/scripts
 
jackdaw1990 said:
I prefixed my post by saying i was new to the world of It. I did not intend to was anyones time and thought this site was geared to assist not criticise. If you felt to the contrary I am sorry but you pre judged me sadly. Now can you offer help?
1. I do not get any error messages..if I had I would have listed them to assist
Click to expand...
By not telling us your real domain you make it impossible for us to test anything. If we test at mail.domain.com (which DOES exist) we're wasting our time.

If outlook express can't log into the server it gives an error message. If outlook express is not giving you an error message, than it IS logging into the server successfully but it can't find any email there.

Squirrelmail is an IMAP client, while most people set up OE to work as a POP3 client. One is completely independendent from the other so it's possible that one will work and the other will not.

Floyd has come up with a possibility for the problem, but you can only do something about it if you own the server.

Do you own or manage the DirectAdmin server? Or do you have a webhosting account on a server that uses DirectAdmin?

If the latter, you'll have to ask your hosting company to help you.

Jeff
 
floyd said:
Likely it is a problem with permissions in /var/spool/virtual

Run the set_permissions.sh script in /usr/local/directadmin/scripts
Click to expand...

My impressions on his initial post is that his is a user not a server admin, but i could be wrong. If that is the case he cant run set_permissions.sh.
 
My impressions on his initial post is that his is a user not a server admin, but i could be wrong. If that is the case he cant run set_permissions.sh.
Click to expand...

But at least now he knows what to tell his host whereas he didn't before.

I have run into this many times and now just run a cron job to reset the perms regularly.
 
I'm having pretty much the same problem..
I am the owner of the server.. but don't understand alot of the high level tech stuff.. like you suggested.
I have no clue how to "run the set_permissions.." etc

I've had another server from the same company .. and had no problem with email..
But have been setting up domains on this new one..and do..
the domain is booktalk.com

The error I get is this:
----- Transcript of session follows -----
550 <[email protected]>... Host unknown (Name server: bookalk.com: host not
found)

Final-Recipient: RFC822; [email protected]
Action: failed
Status: 5.1.2
Remote-MTA: DNS; bookalk.com
Last-Attempt-Date: Thu, 10 May 2007 13:35:20 -0400 (EDT)

Same as the person above.. I could send from this email in Outlook express.. but as you see.. can't recieve.
 
Well.. I'm an idiot.. the woman I work with is the one really having the problems.. with [email protected] so .. I was testing with an email I made for myself and yes..mistyped..

I just sent another test.. with the CORRECT domain :D.. let's see what happens.

Ok.. from this error I can tell part of the problem..but have no idea how to fix it.... "prosolutions" is the old host. I've changed the DNS and the site itself is on the new server, but obviously the email is trying to go through prosolutions server.
The "[email protected]" was set up on the old server.. so she is getting email via them..using her old password.
"[email protected]" was not set up on the old one..so I get "can't be found".

I thought that I had everything set correctly.. should I be setting a CNAME file ?? What should it say ?
 
If you have changed dns within the last 24 hours then you should wait a little longer.
 
Thanks.. I actually figured it out..

I had to put a record:
mail.booktalk.com A "our IP"

It took awhile to "take" ..but everything is working smoothly now.
 
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