Error when transferring from cPanel to DirectAdmin

WebHostPro

WebHostPro

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Joined
Mar 26, 2020
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21
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Los Angeles
I set up a new DirectAdmin sever and set everything up for a working environment. But when I do the cPanel transfer, I get a lot of errors. I had AI summarize all the errors and it said this:

  • Root cause 1 (critical): DirectAdmin cannot write DNS zone files under /var/named, so none of the domains can be created during the restore.
  • Root cause 2 (important): The databases in the cPanel backup use utf8mb4_0900_ai_ci, which your target MySQL/MariaDB does not support, so DB imports fail.

Any idea why the transfer can't write DNS zones?

Any what can you do if the old server has an older MYSQL version but DirectAdmin will only use Maria DB. When I try to change to MySQL in custombuild section, it says:

Downgrade migration from MariaDB 10.6 to 10.3 is not supported. More info: More info: https://docs.directadmin.com/other-...adb-mysql/general.html#how-to-reinstall-mysql

No matter what version or MYSQL type, it won't move off MariaDB 10, which means anything being transferred with MySQL or an older version will likely have issues.

Why can't it move to another version?
 
I think I got the MYSQL figured out. Now trying to see why DirectAdmin will not let anything write to the DNS folders.
 
I manually installed BIND, which seems to fix the second error. Now the transfer failed because it's saying the addon domains already exist. I deleted the amount from the accounts page and cannot find where else to remove any account data. This is painful.
 
8 hours later and errors again, it keeps saying the add-on domains from the initial failed transfer still exists. I've deleted the account and don't see anywhere else where to remove the domains it thinks are still there.

How do you flush the failed to transfer out so you can do a new one? I have override on for the transfer but it does not help.
 
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