2 servers, cannot change IP


New member
Dec 18, 2019
How to I remove an IP from a trial licence ?
I had 2 servers and both had trial licences. Now I have 1 that I am upgrading to a full licence and I accidentally upgraded the wrong IP. But since the other account had a trial also, I cannot change the Full Licence to the other IP because apparently "that IP already exists" Not only that, I can't use the older server, since that is no longer in my possession. And since I got a personal account, I cannot make a ticket because I don't qualify for support. Is a chargeback my only option ?