Account suspension problem

[agnivo007]

Trying to suspend an account manually, I get :

Error Deleting ~/public_html symbolic link: /home/(username here)/public_html refers to a directory.

Any clues to solve this problem?

 

[andyreed]

Error Deleting ~/public_html symbolic link: /home/(username here)/public_html refers to a directory.

SSH to the server and see if "public_html" is a directory or symbloic link.

 

[resolveit]

SSH to the server and see if "public_html" is a directory or symbloic link.

Hi,

It's obvious from the message that it's a directory... I had this with several customers. This happens when customers mess up their account from the File Manager or FTP and then create the directories they think they should have. The public_html reference in the main account directory is used for the default domain of the account, it is not used for serving content from the domain name. You should be able to simply delete the directory because the real files should be in the ..../domains/<domainname>/public_html folder.

Regards,

 

[agnivo007]

Ahh...yes I remember the user deleted his public_html symlink and recreated it later.

I should have known, but was very busy even to think...LOL