Admin Backup/Transfer

[Daskew]

Hi all,
Im trying to backup everything on my server periodically to an FTP drive on the network. But whenever I do this it takes ages gzipping everything up and then fails before uploading anything to the FTP drive.

This is the error I get:

User admin has been backed up.
Error while uploading admin.tar.gz

Im pretty sure my details are correct for the FTP transfer because ive re-entered them server times and have also checked I can connect via an FTP client. Unfortunatly I dont know where to look for the error logs to look into this further.

Anyone any suggestions?

 

[nobaloney]

What program are you using for the backup? If you're using the DirectAdmin backup look for the DirectAdmin logs. It could be wrong username, wrong password, no route to host, no room on ftp host, etc.

You might try logging into the shell and doing the ftp manually to see what kind of error you get.

Jeff

 

[Daskew]

Hi,
Thanks for replying.

I am using the "Admin Backup/Transfer BETA" feature. Im not sure exactly which log file I should be looking at but I found this in one of them:

2007:03:16-13:54:58: Socket write error: Unknown error
2007:03:16-13:54:58: Error reading from 62.3.204.133:
2007:03:18-11:01:40: Can't connect to ssl!

that IP is the IP for my backup drive so im guessing it's something to do with it. The username/password is correct and there's plenty of room on the drive.

 

[Daskew]

actually thats error is from something else ive just noticed. I cant see anything else. Which log should I specifically be looking at?

 

[nobaloney]

You probably shouldn't be using the Admin Backup/Transfer BETA feature; others have reported problems with it.

Jeff

 

[Daskew]

I dont think it's a problem with the feature but more a problem with the upload process and a cheap FTP server on my back network drive.

I've been sepaing with John in tech support who says i can use the ftp_upload.php script how i want and put in anything I want to handle the transfer. So if anyone has any ideas i'm willing to try? THe server supposedly supports FTP and SMB.