All POP3 email settings gone?

3

3ampcom

Verified User
Joined
Jun 15, 2010
Messages
6
Hi everyone,

I removed the DNS entry for domain-a.com from an account, and all of a sudden ALL the email settings for a completely different domain (domain-b.com) belonging to that account disappeared?!

How is this possible? anyone got an idea how this could have happened and more important how I can restore the accounts? (there were about 50!)

Please let me know.
Thank you.

Stepan
 
What email settings are you talking about?

There is no way to restore unless you have backups.
 
grr

scsi said:
What email settings are you talking about?

There is no way to restore unless you have backups.
Click to expand...

The POP3 mailbox settings..... the account is still there, files everything is there - but all the POP 3 accounts disappeared and the forwarders too.

Crazy thing is: this account has 3 domains .com/ .eu / .de - the .eu and .de accounts are still there, but all the .com accounts disappeared... while I didn't even do anything concerning that domain.

So basically what happened... this account handling domain a.com b.eu and c.de also had a parked domain d.com which I removed. After this action, the pop3 email addresses disappeared from the list for domain a.com
 
You can recall last actions with looking and analyzing directadmin logs for specified date.

You can restore account from reseller level.
 
Last edited:
zEitEr said:
You can recall last actions with looking and analyzing directadmin logs for specified date.

You can restore account from reseller level.
Click to expand...

nothing strange in the logs. I know what I did - and my action should NOT have had this effect. Definately a bug in DirectAdmin.... the files in /etc/virtual/domainname.com were overwritten - while all I did was remove a DNS entry for a totally different domain name! Looks like the script was checking those files for that domain name if there are any entries.... it started checking the 'aliases' file.... this is what the aliases say:

[root@customer01 sapphlingerie.com]# cat aliases
sapphme: sapphme
*: :fail:
[root@customer01 sapphlingerie.com]#

after that the other files in /etc/virtual are 0bytes and overwritten, which resulted in loss of all email account data/passwords etc.

going to restore them from my backup file, but still - this sucks big time and should NOT happen
 
Check /usr/local/directadmin/scripts/custom/ directory. Perhaps there are some custom scripts, which do something, that you did not expect, in that directory.
 
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