All websites showing "webserver is functioning normally"

[InfusedHosting]

Hi,

I have a DA server for a client running in AWS.
Everything has been working fine with all sites and mail but for some unknown reason we are now having issues with the above message for all websites.
I recently added a new custom template to allow webmail.domain.com to run for users to access roundcube using the DNS record for their domain.
This was also working fine but since today something has gone wrong.

I've tried deleting the custom templates, rebuilding apache, rewritting httpd.conf using custombuild to no luck.

Ive checked all sites have matching IP's in the virtual hosts httpd.conf files - all sites are pointing correctly on DNS side.
httpd.conf file shows correct path to files on both 80 and 443 with correct IP.

I've even tried installing openlitespeed and switching everything over from apache for a fresh install and the issue still persists.

Does anyone have any advice on what I can do to resolve this as I'm completely stumped.. even following the DA troubleshooting guide for this issue, everything is correct.

Thank you
Alec

 

[Ohm J]

named work fine or not?

If you create record directly from domain provider panel or what'ever 3rd party DNS without using your nameserver dns, it still can access site or not ?

 

[InfusedHosting]

named work fine or not?

If you create record directly from domain provider panel or what'ever 3rd party DNS without using your nameserver dns, it still can access site or not ?

Named working fine, dns all works and the sites are pointing correctly.

Example site is Lukeclemente.co.uk

Ill try creating a dns record directly from domain provider pointing to the servers IP

 

[Ohm J]

in most case, Something might be wrong with firewall. try disable csf firewall via cli "csf -x" and trying use tool resolve from around the world like "mxtoolbox"

 

[InfusedHosting]

in most case, Something might be wrong with firewall. try disable csf firewall via cli "csf -x" and trying use tool resolve from around the world like "mxtoolbox"

Disabled firewall but no change.

Mxtoolbox and intodns both report correct nameservers & IP for the sites which also matches assigned IP within DA.

 

[Ohm J]

I can't dig nameserver or ping your example site that in post #3

 

[Richard G]

Lukeclemente.co.uk

Can't get nameservers at parent server!
Says intodns.com, so I don't know what you used as input in intodns.com

So at the registrar, the nameservers used are unkown. You have to fix that, and it might take several hours (mostly at least 4-8) to have then synchronised properly.

 

[InfusedHosting]

Thanks for the responses guys.
It turned out to be an IP issue as the server is hosted on AWS. The private IP had been removed from Directadmin and for some reason without this, the public IP could not serve the websites. Re-added the private IP back into DA and linked it to the public IP and sites are coming back online now.

Alec