Can not create a Reseller account

BNBdadmin

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Joined
Feb 5, 2022
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Hello,

I am trying to connect my DirectAdmin server to WHMCS by following this guide: https://help.whmcs.com/m/getting_started/l/1076211-creating-your-first-directadmin-server

However, I am unable to create a Reseller user. It shows me the error: "License is limited to 1 accounts, and you currently have 2"
This reseller account is basically me. How can I create a user with master permissions to create sub-users through WHMCS?

Can I also know where can I access the "Access Hash" to add to WHMCS?

Thank you all
 
It shows me the error: "License is limited to 1 accounts, and you currently have 2"
Normally that error is shown on a personal license. Do you have a personal license for DA? If yes, well... you can't create resellers or other users, you only have admin and that's it. Admin is a reseller and user himself.

So if you are on a personal license, you can't use WHMCS for creating users/accounts.

Seems the other questions are more something for the WHMS support forums as they are WHMCS questions.
However, it might be maybe somebody here knows.
 
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