Can send email after suspend

gwydion800

Verified User
Joined
Aug 31, 2010
Messages
18
Hi, currently i've suspended someone because they reached a certain amount of bandwidth, which he had because he uses the account for email. but the problem is he can still send emails, is there any way to disable email until it's unsuspended
 
Hopefully you're only allowing authenticated email. How are you authenticating?

POP before SMTP shouldn't work because the POP account shouldn't work.

Plain-text authenticated SMTP may work; we'd have to look into the mechanism.

Let us know.

Jeff
 
Hello,

1) Confirm all email accounts are suspended. Check:
/etc/shadow
/home/user/.shadow
/etc/virtual/domain.com/passwd

check the password fields (2nd for shadow and passwd, and the only field for the .shadow file).. and make sure there is a ! character in front of them. The ! in front implies the account is suspended.

2) Check for crons, ensure there are none:
Code:
crontabl -u [b]username[/b] -l

3) Past that, likely any emails that are still going out are leftover the mail queue. Go to:
Admin Level -> Mail Queue Admin

and remove any emails that you think he sent.

4) Past that check /var/log/exim/mainlog to see how the emails are being generated.

I'm guessing it's #3.

John
 
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