Cannot access DA panel or domain behind same ip.

P

portalx

New member
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Jun 11, 2025
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Hello,

As mentioned in the post title, after the installation I can access the panel using the default domain provided by DirectAdmin.


However, once the installation is complete and the server reboots, I can no longer access the panel or any domains I add, if I'm connected from the same local network (LAN) or from any device within the network. It only works if I use my mobile data (5G) and access it from outside the network.


This is quite frustrating, and I can't proceed further.
What am I missing or doing wrong?


Thank you!
 
Hello,

Your IP must has been blocked. You will need to check a list of blocked IPs in DirectAdmin -> CSF/LFD plugin and unblock it.

Or you have an issue with network settings, and here we can not guess which settings you use: NAT, router, multiple IPs, etc.

portalx said:
What am I missing or doing wrong?
Click to expand...
 
Hello zEitEr,

Thank you for your reply. There’s nothing being blocked by the CSF firewall — I’m also using this firewall on my other servers without any issues. The csf.deny list is empty.

The server is running inside a VPS hosted on Proxmox. For testing purposes, it is currently placed in front of the router with only the necessary ports (80, 443, 2222) open to allow access.
I haven’t opened the other required ports (993, 995, 465, etc.) yet, as I still need to complete the setup.

As I mentioned before, the server is accessible via mobile connections (4G/5G).

All the devices behind the router cannot access it by domain (http(s)://sub.domain.ltd, Only by ip (192.168.1.54).

Thank you
 
portalx said:
The csf.deny list is empty.
Click to expand...

It is populated with IP permanently blocked only. CSF/LFD uses another file for listing temporary blocked IPs.

Anyway, I'm not the one who you need to persuade that everything is correct. Going this way you will loose the point and time.

I don't know your setup and am just guessing what might be wrong (and I hate playing guess games). You know your setup and have an access to the server.

I might only give some ideas to check:

1. Link LAN ip to External IP: https://docs.directadmin.com/other-...for-local-ips.html#link-lan-ip-to-external-ip
2. check logs, check pings, check network settings.
3. disable CSF/LFD temporary and see whether or not you have a good result.
4. open a ticket with DA support, if your license includes the official support
5. hire somebody to check it for you
 
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