cannot download mysql backup

[gate2vn]

when user login his DA, he cannot download mySQL backup under "mySQL Management". The file is 0 in size

Is there any idea about this?
thanks

 

[jmstacey]

What version of DirectAdmin and what Operating System are you running on?

 

[gate2vn]

CentOS 3.4 with DA 1.24.2. Upgraded to DA 1.24.3 hasnt resolved issue

thanks

 

[gate2vn]

Note: this feature is working fine before. Dont know why it's not working now. Maybe I just edit the password of da_admin user in phpMyAdmin???

When following this http://help.directadmin.com/item.php?id=45, after "mysqld_safe --skip-grant-tables &", whenever I press ENTER, it quits to CLI, and cannot continue. Not sure if it's the reason...