Can't login to email account

[markmanc]

Hi Guys

I've just created a email account and I tired to login via squirell mail and it's says "unkown user or password"

I've attached a screenshot of my DNS admin page for the domain

Any help would be much appreciated

Thanks

Mark

 

[R1Lover]

are you using the complete email address for the login?

Make sure to give it a minute or two for the changes to be applied... I have run into this a few times... wait a couple of minutes and it then worked fine.

 

[markmanc]

Yeah

i'm using the full email address, waited a few minutes and still no joy

 

[pratapsingh]

Hello ,

You can try deleting email account and recreating it. If the issue still persists then please delete the DA cache folder of the domain. I hope this should fix the issue . Try it on your risk.