Can't receive or send e-mail through gmail

R

Remzone

New member
Joined
Mar 23, 2013
Messages
5
Hey everyone,

I've got the idea my e-mailaddress doesn't work that well anymore. I have no knowledge whatsoever with this kind of technical problems, so I hope you can help me.

I've got a domain and I have an emailaddress on that account. I didn't want to use the standard emailclient anymore, because having multiple emailaccounts open on multiple browserpages was annoying. That's why I connected this account to my gmail account. I added the emailaddress with POP3 and gave it its own label. Now here's the deal: I've got the idea that I don't receive all the emails that are sent to the address. Some people send me emails that didn't get through. Next to that, I sometimes can't send to other addresses, and I will get the following error:
The mail is from [email protected]
Delivery to the recipient has been delayed.
Message will be retried for X more day(s)
The error that the other server returned was: 451 Temporary local problem - please try later
Google says the delivery was rejected by the relay smtp.[my domain].nl

I'm afraid I lost quite some emails that didn't get through... Are these stored somewhere I can find them?

I really hope you can help me. Thanks
 
I didn't want to use the standard emailclient anymore, because having multiple emailaccounts open on multiple browserpages was annoying.
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I wonder why you use webmail in the first place. Why not using a normal email client? You have 1 program on your desktop from where you can receive and send emails from all your accounts.

But maybe you have your reasons. However, to look into your problem, we possibly need the real domain name.
It looks like there might be something wrong with the configuration on the server. Did you contact your webhost already with this problem? Because he should be the first to contact with these kind of problems.
Unless you are your own webhost ofcourse.:)
 
It's the hosting company where you pay for the domain and website.
Google says the delivery was rejected by the relay smtp.[my domain].nl
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So it looks as if your domains is seend as a relay. The MX records are correct as far as I could see.

However I just had a look again at what you wrote and I see you let Googlemail handle your mail now?

If you just use the webmail on your site directly, is everything working well then?
 
Yes, I let Googlemail handle my mail. When I was still using the client(atmail) that was standard via my webhost, everything worked.
Besides that, is there some place where I can find all the mails? Also like those I didn't receive on gmail but were sent? Because when I log into my domain, I see that I use storage space with the email account, meaning that the data is stored somewhere, right?
 
As far as I can see, the received mail should be present on your hosting, so indeed stored somewhere. Storage space is growing you say, so the mail should be available via direct webmail.
 
Okay, that's good news. My webhost is SITY Hosting. Where can I login for the direct webmail you mentioned?
 
That should be the way you did it before.
Either:
http://www.yourdomain.nl/webmail
or
http://webmail.yourdomain.nl
or
http://www.yourdomain.nl/roundcube
etc.

This depends on how your webhost has configured it. If you can't reach it like this, you can login to your directadmin panel. Under "Email" there should be a "webmail" link.

I still would suggest to use an email client (like Outlook) for all email accounts.;)

I just had a look. The first method should work for you. I just wonder why it's automatically redirecting to aleto and not keeping your domain name there, strange way of configuring things.
Login with your complete email address (so like [email protected]) and the according password.
 
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Hmm that's weird. On the direct webmail I can find the emails of the past month, but not older. However, the e-mails that were sent from the start of the emailaddress are all there... I also saw the my webhost switched from atmail to roundcube, don't know if this has something to do with it.

I'll start looking for a good email client :)
 
It's indeed strange that received mails from older then the past month are gone but the send mails aren't. Maybe there is a check on the inbox which deletes old mails older then 1 month, I wouldn't know. Your hosting company should give you support on that.

There are a couple of good free email clients.
Windows live mail
Mozilla thunderbird (needs a little authentication patch).
 
Richard G said:
The first method should work for you. I just wonder why it's automatically redirecting to aleto and not keeping your domain name there, strange way of configuring things.
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Not at all. Many hosts do that, so as to be able to use one Secure Certificate without causing a browser error notice.
It's indeed strange that received mails from older then the past month are gone but the send mails aren't. Maybe there is a check on the inbox which deletes old mails older then 1 month, I wouldn't know. Your hosting company should give you support on that.
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Not necessarily strange at all; perhaps when setting up Google the user used POP to get emails into the Google account. That would cause the symptom noted.

Jeff
 
Not at all. Many hosts do that, so as to be able to use one Secure Certificate without causing a browser error notice.
Click to expand...
You're quite correct there. I overlooked the "https", in that case it's understandable.
 
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