Can't resolve one of my nameservers

[ryleejames]

Hello,

New to DA, but I can't seem to figure this out.
I have a new server, this server has 3 domains on it. 2 of them resolve everything just fine and I can get to them.
I have 1 domain that won't resolve the 2nd nameserver. It did when I moved everything over, then it stopped. Also, I can't get to it, but others can. I put a ticket in to my support group and they said to make sure that everything is set up ok... I've checked the dns setup and made sure that they are matched up with the other two on the server. I then checked to make sure that the dns was right at the domain registrar and that I had set registered they correctly.
I'm at a loss.

Here is the error I get at DNS check:

Got DNS list for 'XXX.biz' from a.gtld.biz or a.gtld.biz
Found NS record: NS8.RYLEEJAMES.COM[xx.xxx.xxx], was resolved to IP address by j.gtld-servers.net
Found NS record 'NS9.RYLEEJAMES.COM', but could not resolve it to IP, answer from ns1.RYLEEJAMES.COM: host 'NS9.RYLEEJAMES.COM' not found.
Domain has 2 DNS server(s)


Any help would be appreciated.

Thanks

 

[nobaloney]

It appears your nameservers aren't authoritative for xxx.biz. Please check here for more information.

But most likely your nameservers aren't properly registered with your registrar.

Thanks.

Jeff

 

[ryleejames]

Here is the actual line:

Got DNS list for 'nocturnalemail.biz' from a.gtld.biz or a.gtld.biz
Found NS record: NS9.RYLEEJAMES.COM[66.79.183.46], was resolved to IP address by i.gtld-servers.net
Found NS record 'NS8.RYLEEJAMES.COM', but could not resolve it to IP, answer from ns1.RYLEEJAMES.COM: host 'NS8.RYLEEJAMES.COM' not found.
Domain has 2 DNS server(s)


here is a test from a site that is on the same server:

Got DNS list for 'mysecretpiggybank.com' from i.gtld-servers.net
Found NS record: ns8.ryleejames.com[66.79.165.222], was resolved to IP address by i.gtld-servers.net
Found NS record: ns9.ryleejames.com[66.79.183.46], was resolved to IP address by i.gtld-servers.net
Domain has 2 DNS server(s)


I would believe that my nameservers are registered ok since they work ok for the other sites.

The nameserver for noc seems to come and go as it was working earlier, but the others work all the time.

Thanks

 

[nobaloney]

dig nocturnalemail.biz ns

returns two nameservers:
ns8.ryleejames.com and ns9.ryleejames.com

dig ns8.ryleejames.com

returns 66.79.165.222

dig ns9.ryleejames.com

returns 66.79.183.46

dig @ns8.ryleejames.com nocturnalemail.biz

returns:

dig: couldn't get address for 'ns8.ryleejames.com': not found

Which generally means the nameserver isn't listed at the root servers or isn't listed in the zone file for ryleejames.com, or both.

Testing your zone file for ryleejames.com:

dig ryleejames.com ns

returns two nameservers for ryleejames.com, ns1 and ns2.

dig @ns1.ryleejames.com nocturnalemail.biz ns

returns these two nameservers: ns1 & ns2, both at ryleejames.com.

dig @ns2.ryleejames.com nocturnalemail.biz ns

returns the same two nameservers.

But:

dig @e.gtld.biz nocturnalemail.biz ns

returns ns8 and ns9, both at ryleejames.com.

It appears the zone files have different information than the root servers for the biz domain.

And so DNS is having problems deciding whether to look at ns8/ns9 or ns1/ns2.

Jeff

 

[ryleejames]

THANKS!!

I can't believe I forgot to put them in my hosting dns file. I really appreciate the help.

Have a good one!