Can't send/recieve SOME messages...

blaszlo

blaszlo

Verified User
Joined
Jun 9, 2008
Messages
116
Hello again guys,

I have a few customers that can't recieve messages from some people. A customer called me thinking that her whole email was out, but in fact, she couldn't get her email from just a select couple of people (it figures, the people she emails the most), and she couldn't send email all together. I sent her an email from my domain and another from my gmail account and they both went through fine. Spamassassin in off (or set to not block) and just in case spamblocker was on, I added the domains of both of the senders that she couldn't recieve from to her whitelist, and she still isn't getting them. Also, I used her account to send a test message to myself, and I didn't recieve it. All of her server settings are set up right, and everything should be working, it's just not. Please, any help would be appreciated. This problem isn't just with this customer, but it's with a few other customers on our servers, even our own domain does it. Thanks in advance!
 
Check your logs. Check to see if she's using SpamBlocker (/etc/virtual/use_rbl_domains) and if so take her out of the file to see if it fixes things.

Jeff
 
Thsi customer, nor any of the other customers with this issue, are using spamblocker. It is really strange... In the case of the problem with our domain, there are 2 computers setup with the same account, one of the computers can't recieve messages from some people but the other computer can recieve those messages and it's the same with sending... I have no clue whatsoever, completely lost. Where are the logs located?
 
It looks like spamhaus is blockin TONS of stuff, some of which looks legitimate and some of which is legitimate... What is this spamhaus and how do I make sure it isn't blocking stuff I need?
 
Recent versions (both 2.x and 3-beta) of the SpamBlocker exim.conf file use the Zen Spamhaus list.

To stop using that list, find lines similar to this in your exim.conf file:
Code: 
# deny using spamhaus
  deny message = Email blocked by SPAMHAUS - to unblock see http://www.example.com/
       # only for domains that do want to be tested against RBLs
        hosts = !+relay_hosts
       domains = +use_rbl_domains
       !authenticated = *
       dnslists = zen.spamhaus.org
and comment them out.

Then restart exim.

Jeff
 
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