"Change Limits" email user quota missing

[HelpfulBob]

Hi,

Sorry if this is not the right place or if there's something missing from this post, first help request ever. I've searched the forums and through Google but couldn't find any solution. A customer wants to set email quota but the option for changing that is missing. There is only "change password" and "download outlook configuration" available.

DA version:

# /usr/local/directadmin/directadmin v
DirectAdmin v.1.646

And skin is set to: Evolution

From what I understand it should look like this:

https://my.hostingb2b.com/img/da-emailacct-plusmail-lmt.gif

Is there an option somewhere to enable this? Could someone please help me fix this?

 

[Richard G]

Is this screenshot from the system account or from a newly self made account for the domain?
Because this option is not present on the system account (so the automatically created mail account) only on self created e-mail accounts.

 

[HelpfulBob]

The screenshot is just from an online howto: https://www.hostingb2b.com/blog/change-your-email-account-quota-in-directadmin/ ,
It's not from the system in question.
Good to know that the system account doesn't have this option! I'm not sure if this is the case on the customers system. Gonna check it out.

 

[HelpfulBob]

I've confirmed this by creating a test account. The option is there. This wasn't something I'd expect, thanks for telling me.