DA 1.712 - Unable to update Apache on Ubuntu 26.04 with Immunify360

annc

annc

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Joined
Jun 10, 2008
Messages
34
custombuild.1791005868.144228.YXBhY2hlAA.log
Package 'apache2-bin' is installed on the system, please remove the system Apache packages and try again


root@srv1:~# dpkg --list | grep apache2
ii apache2-bin 2.4.66-2ubuntu2.4 amd64 Apache HTTP Server (modules and other binary files)
root@srv1:~# apt remove apache2-bin
The following packages were automatically installed and are no longer required:
alt-curlssl imunify360-pam
alt-hyperscanpd imunify360-php-daemon
alt-libcurlssl imunify360-php-i360
alt-libssh2 imunify360-scanlogd
alt-openssl imunify360-unified-access-logger
alt-openssl-libs imunify360-venv
alt-openssl11-libs imunify360-venv-firewall
alt-python-internal imunify360-webshield-bundle
alt-python-internal-libs imunify360-webshield-openssl
alt-python-internal-pip-wheel imunify360-webshield-pcre
alt-python-internal-setuptools-wheel imunify360-webshield-zlib
alt-sqlite libapr1t64
alt-tmpreaper libaprutil1-dbd-sqlite3
cloudlinux-backup-utils libaprutil1-ldap
conntrack libaprutil1t64
freetds-common libatomic-ops-dev
imunify-common libinotifytools0
imunify-core libleveldb1d
imunify-notifier liblua5.4-0
imunify-realtime-av libnsl2
imunify-realtime-av-imrt2 libprotobuf-c1
imunify-wp-security libsybdb5
imunify360-modsec-sdbm-util rustbolit
imunify360-ossec socat
imunify360-ossec-server
Use 'sudo apt autoremove' to remove them.

REMOVING:
ai-bolit alt-php-internal-process
alt-php-hyperscan apache2-bin
alt-php-internal app-version-detector
alt-php-internal-cli imunify-antivirus
alt-php-internal-common imunify-antivirus-directadmin
alt-php-internal-fpm imunify-ui
alt-php-internal-intl imunify-ui-antivirus-directadmin
alt-php-internal-mbstring imunify-ui-firewall-directadmin
alt-php-internal-mysqlnd imunify360-firewall
alt-php-internal-pdo imunify360-firewall-directadmin

Summary:
Upgrading: 0, Installing: 0, Removing: 20, Not Upgrading: 25
Freed space: 161 MB

Continue? [Y/n] n
Abort.
Click to expand...
 
Hello,

Package 'apache2-bin' is installed on the system, please remove the system Apache packages and try again. That's what the output says. If the package is required for Immunify360, you might re-install it later.
 
This is a relatively fresh system, installed recently. Why didn't this package cause issues during the DA installation or the series of subsequent updates, yet now it suddenly demands its removal?
This will result in downtime and a repair process (reinstalling Imunify) with unpredictable consequences.
I don't see a single word about this in the DA changelog.
 
I have to admit -in all honesty - that the attitude of DA and their support team toward customers is a bad joke.
The server installs without any errors or warnings and runs smoothly for months. During that time, it undergoes several updates- also without a hitch.
Then, suddenly, an update fails because of an incompatibility issue- and this happens on a currently supported system (the latest version, LTS, not EOL) with an active DA license.

Given this attitude toward customers and the market, it’s no surprise to me that my clients are abandoning DA for other solutions en masse, and the market is moving away from it, too.

It is truly sad. This solution is not suitable for production because it is unpredictable. Numerous and varied problems have proven this.

FYI Romans - there was no Apache installed on this server before running DA installation. It was clean, minimal installation of Ubuntu 26.04. Then, based on requirements - DA was installed. All of the requiremets were meet. So I met all the guidelines.
 
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