DataBase error

Abdhesh

New member
Joined
Jun 27, 2024
Messages
2
I have installed a new DirectAdmin on my VPS, but when I am going to create any database in any user account it is giving me error.

Internal Error
Failed to load databases list

Internal Error
Failed to get information about database running on the server

Can anyone please assist me with this?
 

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hi @Abdhesh, when you receive internal server error, DA will log real error into the error log. You can check it with SSH access using commands:

Last 200 log entries:
Code:
journalctl -u directadmin -n 200

Live log watching (use Ctrl+C to terminate):
Code:
journalctl -u directadmin -f

Real error message and root cause is not shown in the GUI for the end user to avoid exposing sensitive information. Also normal DA users would be unable to fix it anyway since it will require root access.
 
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