M.Kouwenhoven
New member
- Joined
- Sep 17, 2010
- Messages
- 16
Hello,
I've ordered a DirectAdmin license through my VPS provider and he only gave me the ClientID and the LicenseID. He said that I should contact him if I would for example want to change the OS for DirectAdmin to work with, however I rather have the password but I also know that he won't give it out to me.
What should I do now? I'm completely new to hosting DirectAdmin on my own VPS and I'm not even sure if he's allowed to resell licenses, although I suppose he is since he should have access to the DA internal license program.
The reason that I don't contact the official support directly is that I don't want to risk a possibility of the license getting suspended, since I've still paid for it for 13 months. ( If DirectAdmin does suspend licenses that is. )
Regards,
Martijn
P.S. I'm not naming the company because I don't wish to have any problems with them.
I've ordered a DirectAdmin license through my VPS provider and he only gave me the ClientID and the LicenseID. He said that I should contact him if I would for example want to change the OS for DirectAdmin to work with, however I rather have the password but I also know that he won't give it out to me.
What should I do now? I'm completely new to hosting DirectAdmin on my own VPS and I'm not even sure if he's allowed to resell licenses, although I suppose he is since he should have access to the DA internal license program.
The reason that I don't contact the official support directly is that I don't want to risk a possibility of the license getting suspended, since I've still paid for it for 13 months. ( If DirectAdmin does suspend licenses that is. )
Regards,
Martijn
P.S. I'm not naming the company because I don't wish to have any problems with them.