Direct admin on debian with remote protection (neoprotect) failing and crashing

Devistrap

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Joined
Oct 28, 2025
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3
Hey,

ive the issue when installing a remote shield tunnel on my machine and then installing directadmin it breaks the entire network configuration. INitial setup works fine goes automatically via the remote shield ip and after 5~ minutes it times out DA and doesnt come back up even after reboot and removing the tunnel and sshing in the machine via normal ip. Installing it via normal ip works fine. The commands ive receive from neoprotect installing the tunnel is this:

ip tunnel add greNeo mode gre remote 89.33.12.121 local <local ip>ttl 255
ip addr add <remote shield ip>/32 dev greNeo
ip link set greNeo up
ip r add 89.33.12.121/32 via <local ip>dev enp8s0 proto kernel onlink
ip r change default dev greNeo src <remote shield ip>

Is there someone willing to help me out?

system specific configurations done before installing the tunnel and installing DA via the sh script
- Added 8.8.8.8 as nameserver since dns resolving didnt work after installing the tunnel

Debian 13 running from a hetzner dedicated.

Thank you in advance!
 
Ive just tried the other way around so first installing direct admin and then adding the tunnel. This crashes the network instantly.
 
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