Direct admin shows blank screen on user level

B

bassie83

Verified User
Joined
Dec 23, 2016
Messages
6
Since a week we have an issue with one of our servers running with Direct admin Custom Build 2.0.

We can login on the admin panel, but when we go to a domain on user level we get a white blank screen. I tried several things but nothing is working. On the admin and reseller level everything is showing up, but when we go to the website configuration its a blank screen.

Anyone a solution for this problem?
 
Have you tryed to restore the skin? Are you using the default skin? Are you using a different language for the skin?

Best regards
 
zEitEr said:
Hello,



Very interesting to know what are they, otherwise you might be referred to do them once again by a chance...
Click to expand...

- ./Build update, apache and php to be sure the webserver is fully up and running
- Rewrite confs
- Server reboot

I was reading on the internet several issues with white screen problems, but it's not a blacklist issue (Brute force is active, but then again why does the admin and reseller interface fully working). I have tried to make a new user and login with this, but when I login I get instand a white screen and nothing is loading.
 
Here is a short list to check:

0. Check logs and see debug output of directadmin
1. make sure you use the default template for users
2. make sure the default template is of the latest version
3. make sure you have no customization in the template
 
ehm.............solution was simple.

I just update the skin enhanced and solved!! I don't know why there was any corruption in the default templates of the skin, but this was the solution... Thanks for your help!
 
uzair_scorpion said:
guys showing blank screen please help me
Click to expand...
Please don't up ancient posts and don't crosspost. You have this question already here:

[PLUGIN] EN-ClamAV - ClamAV Interface for DirectAdmin

PS: I saw a new version of clamav 0.102.4 released last month but it has not been included yet in the DA custombuild. This has a security update. @DirectAdmin Support https://blog.clamav.net/2020/07/clamav-01024-security-patch-released.html
forum.directadmin.com forum.directadmin.com

and be patient. Answers don't come here within 30 minutes.
 
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