DirectAdmin does not seem to start

jcritch

jcritch

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Joined
Dec 31, 2019
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13
Location
Washington
I have just installed DirectAdmin and it seems to have installed. I got the URL and Password for logging in. But I am told the server can't be found. I ran the script "systemctl enable directadmin" and got no response in SSH which was what I expected. But when I ran the script "systemctl start directadmin" I still get nothing. Not to worry, SSH doesn't always acknowledge commands. However, something must not have worked correctly because the server can't be found. I am running a VPS with Debian 12. I have gone into the directory /usr/local/directadmin and looked at files, but nothing jumped out as being wrong. Any help would be appreciated.

We can’t connect to the server at server1.critchfieldweb.com
 
You might need to wait for the installation is really finished. I guess the installation is still running, while it only generated a temporary link for you to go to the DA GUI, but you still need to wait. You might see some cc1 processes when viewing in top command?
 
Well should be running now already, still not reachable.
Seems your nameservers are not answering.

Check if your hostname is installed correctly.
Doublecheck that /etc/virtual contains a directory called server1.critchfieldweb.com also, if not create it and chown it to mail.
Take care that you set your rDNS/PTR correctly, it's not correct now and pointing to 215-193-234-23-dedicated.multacom.com but it should point to server1.critchfieldweb.com and you can configure this at your datacenter panel. Or ask your vps provider to set it correctly.

Check via SSH if named/bind is running for example service named status and if no firewall is blocking your DNS port.

jcritch said:
Not to worry, SSH doesn't always acknowledge commands
Click to expand...
No but you can use another command to see if it's running, use either:
systemctl directadmin status
or
service directadmin status
which will tell you if it's running or not.
 
you don' t have A records for your NS servers , please add them
 
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