DirectAdmin keeps crashing

[urbee]

For the past few weeks we have been having huge issues with directadmin service crashing. That means users cannot login and also no zone transfers which is a huge issue for us!

DirectAdmin service just stops respdonding. This is the error log:

2013:04:08-23:44:22: *** Segmentation fault *** Send::~Send : start : User: (null) : IP-ADDRESS : / : (null) : (null)
2013:04:08-23:45:14: *** Segmentation fault *** Send::~Send : start : User: xxxxxx : IP-ADDRESS : /CMD_LOGIN : (null) : referer=%2F&username=xxxxxx&password=xxxxxx
2013:04:08-23:45:14: Socket write error: fd is not a valid file descriptor or is not open for writing.
2013:04:08-23:45:14: *** Segmentation fault *** Send::~Send : start : User: (null) : IP-ADDRESS : / : (null) : (null)
2013:04:08-23:46:14: Timeout from from IP-ADDRESS : last flagged: Request::readAndProcess(*skt, IP-ADDRESS, IP-ADDRESS)
2013:04:08-23:46:16: *** Segmentation fault *** Send::~Send : start : User: xxxxxx : IP-ADDRESS : /CMD_LOGIN : (null) : referer=%2F&username=xxxxxx&password=xxxxxx
2013:04:08-23:46:16: Socket write error: fd is not a valid file descriptor or is not open for writing.
2013:04:08-23:46:16: *** Segmentation fault *** Send::~Send : start : User: (null) : IP-ADDRESS : / : (null) : (null)
2013:04:08-23:46:24: *** Segmentation fault *** Send::~Send : start : User: xxxxxx : IP-ADDRESS : /CMD_LOGIN : (null) : referer=%2F&username=xxxxxx&password=xxxxxx
2013:04:08-23:47:23: Timeout from from IP-ADDRESS : last flagged: Request::readAndProcess(*skt, IP-ADDRESS, IP-ADDRESS)
2013:04:08-23:48:17: Socket write error: Unknown error
2013:04:08-23:48:17: *** Segmentation fault *** Send::~Send : start : User: (null) : IP-ADDRESS : / : (null) : (null)
2013:04:09-19:48:32: *** Segmentation fault *** Send::~Send : start : User: (null) : IP-ADDRESS : / : (null) : (null)
2013:04:09-19:48:35: *** Segmentation fault *** Send::~Send : start : User: xxxxxx : IP-ADDRESS : /CMD_LOGIN : (null) : referer=%2F&username=xxxxxx&password=xxxxxx
2013:04:09-19:48:35: Socket write error: fd is not a valid file descriptor or is not open for writing.
2013:04:09-19:48:36: *** Segmentation fault *** Send::~Send : start : User: (null) : IP-ADDRESS : / : (null) : (null)
2013:04:09-19:49:38: Timeout from from IP-ADDRESS : last flagged: Request::readAndProcess(*skt, IP-ADDRESS, IP-ADDRESS)
2013:04:09-19:58:04: *** Segmentation fault *** Send::~Send : start : User: (null) : IP-ADDRESS : / : (null) : (null)
2013:04:09-19:58:10: *** Segmentation fault *** Send::~Send : start : User: xxxxxx : IP-ADDRESS : /CMD_LOGIN : (null) : referer=%2F&username=xxxxxx&password=xxxxxx
2013:04:09-19:58:10: Socket write error: fd is not a valid file descriptor or is not open for writing.
2013:04:09-19:58:10: *** Segmentation fault *** Send::~Send : start : User: (null) : IP-ADDRESS : / : (null) : (null)
2013:04:09-19:58:43: *** Segmentation fault *** Send::~Send : start : User: xxxxxx : IP-ADDRESS : /CMD_LOGIN : (null) : referer=%2F&username=xxxxxx&password=xxxxxx
2013:04:09-19:58:43: Socket write error: fd is not a valid file descriptor or is not open for writing.
2013:04:09-19:58:44: *** Segmentation fault *** Send::~Send : start : User: (null) : IP-ADDRESS : / : (null) : (null)

Ofcourse i have replaced IP-address in the logs and users & passwords. Strangely it seems only one IP is causing this. How is this even possible?
Before you suggest its a hardware issues - this is a VPS and all other VPS on the same machine work perfectly so its not. Also no major changes anywhere. Debian 5 Linux OS. Latest updates and custombuild 1.2.

 

[urbee]

No one with similar issue?

 

[LawsHosting]

Maybe it's the wrong version for your OS?

 

[chatwizrd]

http://help.directadmin.com/item.php?id=185

 

[urbee]

I think this is something DA itself related. I got 3 messages today of 3 different servers with same issue. Servers we dont even have access to and are not related with us in any way.

 

[nobaloney]

I think this is something DA itself related. I got 3 messages today of 3 different servers with same issue. Servers we dont even have access to and are not related with us in any way.

If I understand you correctly you're getting emails from other servers, not yours, and not related to you in any way, notifying you of DirectAdmin failures?

That makes no sense; if you still need help please explain further.

Jeff

 

[zEitEr]

No one with similar issue?

You might need to run directadmin in debug mode http://help.directadmin.com/item.php?id=293 unless you've already followed a suggestion of an user scisi

 

[urbee]

If I understand you correctly you're getting emails from other servers, not yours, and not related to you in any way, notifying you of DirectAdmin failures?

That makes no sense; if you still need help please explain further.

Jeff

No - i'm getting emails from clients who have issues with their own servers - nothing related to us. But just to point out i'm not the only one with the issue.

Seems all of them are running Debian so far..

 

[ilaurens]

You can try to update and recompile, perhaps that will work. As far I can see it is either that it cannot read a file or someone is abusing a bug somewhere. Make sure that DA is updated.

 

[pcjunky]

We had this issue with one server. Directadmin would stop and I would have to ssh into the server and restart it. We upgraded the DA version from 1.648 to 1.649 and so far the issue has not returned.