DirectAdmin mail in mailclient Thunderbird

[Maren]

Hello there,

recently I tried to add my DirectAdmin mail to my thunderbird-client. The setup had been easy (thunderbird found the required data automatically and I rechecked the passwordsettings with an earlier entry in this forum: STARTTLS / Normal password). Now here comes my problem: when I want to connect with may account with thunderbird I get this message: "Login to server mail.domain.nl failed." After googeling, etc. I don't seem to be able to fix this issue.. I'd be thankful for some help .

Greetings,
Maren

 

[zEitEr]

Hello,

If you've got access to your server logs, try to read /var/log/maillog.

If you buy hosting with Directadmin, you should ask your hosting provider.

 

[Maren]

Thank you for your reply! Well, I'm not sure if I looked for the right thing (or if I didn't understand your advice correctly) but with filezilla I searched for /var/logs/maillog - couldn't find it though... Any suggestions?

 

[zEitEr]

Do you have root access to your server? Or admin level access to your Directadmin?

OK, let's try another thing... if you try and go through authorization with your credentials into a webmail, will you succeed?

Note, you should use [email protected] as a login for connecting to IMAP/POP/SMTP server for your email box [email protected] and a valid password for it.

 

[Maren]

Alex, you're great! I got it working by a re-setup and checking the username again. Thunderbird generated the profile automatically but didn't attach the '@domain.com'. Very happy here now that it works - thanks !