Dovecot and multiple accounts time out

chow

Verified User
Joined
Aug 27, 2003
Messages
125
Location
The Netherlands
A customer of ours uses Imap on 5 emailaccounts. What happens is that from time to time he gets connection timeouts and needs to login again.. We tested it from several locations and indeed we can reproduce it.
However another customer only checking 1 email account with imap on the same server never has this issue.
Since imap is hardly used and I never had to deal with before I'm a bit stuck on what could be the problem. I checked the dovecot conf file but not really clear on what I could adjust to solve this issue..
 

chow

Verified User
Joined
Aug 27, 2003
Messages
125
Location
The Netherlands
I actually got a better error report from this customer..

Maximum number of connections from user+IP exceeded (mail_max_userip_connections=10)

I raised it in dovecot.conf to 100 and for now it seems the problem is solved..
 

mr.applesauce

Verified User
Joined
Jun 3, 2009
Messages
557
Not sure why they need to connect that many times...their client is probably miss-configured.
 

chow

Verified User
Joined
Aug 27, 2003
Messages
125
Location
The Netherlands
They use multiple laptops I think and check all the 5 accounts.. The default of 10 is probably just not enough..
 
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