Email goes to SPAM in Gmail

H

h_zaman06

Verified User
Joined
Feb 7, 2013
Messages
18
hi,

i have problem with send email to Gmail .
all email from server and websites goes to Spam in gmail .

i check email with some site that cheking them , it has no problem ! and email hast SPF , Dkey , rdns .
and ip isnt in balcklist site .

and log that appear in exim/mainlog is :

Code: 
<= [email protected] H=mail-we0-f180.google.com [74.125.82.180] P=esmtpsa X=TLSv1:RC4-SHA:128 A=plain:[email protected] S=3905 id=CAHhtRqyjMxzcgZCF4Gy4x3zd5UR8xen0y1juMRLctOZ_fWs=Cw@mail.gmail.com T="nfc tag check" from <[email protected]> for [email protected]

 => [email protected] F=<[email protected]> R=lookuphost T=remote_smtp S=3989 H=gmail-smtp-in.l.google.com [74.125.136.26] X=TLSv1:RC4-SHA:128 C="250 2.0.0 OK 1420806626 d9si46936064wix.71 - gsmtp"

 Completed

please help me what should i do ?

thanks,
 
Please post your email headers of the email in Gmail. Also check if you have your PTR (Reverse DNS) records set up correctly.
 
hi,

this is header for email sent to gmail (that goes to SPAM) :

Code: 
Delivered-To: [email protected]
Received: by 10.229.230.137 with SMTP id jm9csp122431qcb;
        Sun, 11 Jan 2015 00:01:03 -0800 (PST)
X-Received: by 10.180.198.209 with SMTP id je17mr19498478wic.17.1420963263397;
        Sun, 11 Jan 2015 00:01:03 -0800 (PST)
Return-Path: <[email protected]>
Received: from server1.jolfaaniic.net (server1.faanoosss.com. [91.109.23.9])
        by mx.google.com with ESMTPS id gk10si7331686wib.24.2015.01.11.00.01.02
        for <[email protected]>
        (version=TLSv1 cipher=RC4-SHA bits=128/128);
        Sun, 11 Jan 2015 00:01:03 -0800 (PST)
Received-SPF: pass (google.com: domain of [email protected] designates 91.109.23.189 as permitted sender) client-ip=91.109.23.189;
Authentication-Results: mx.google.com;
       spf=pass (google.com: domain of [email protected] designates 91.109.23.189 as permitted sender) [email protected];
       dkim=pass [email protected];
       dmarc=pass (p=NONE dis=NONE) header.from=dadehnama.ir
DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=dadenama.ir; s=x;
	h=Content-Transfer-Encoding:Content-Type:MIME-Version:To:From:Subject:Date:Message-ID; bh=sFkdkmKBzmYM7YMMrNOjdD5LUp5991P95xbxjbrf2+0=;
	b=ujQTT7ZtoTn0q6YyFBp509r2sEAOxwNaREtuG4oT2/GgbL6zP7ST/W+8Bq6VLnzoMJqke0TueAoKyFQNWIcJu13zVESx6nCIAwoLbzd9WWM4k7/AK1pLhh3ncOQaVxXOzhSNd0r7sMLKRFGOxD6+cHFXClMR98VAEo71OpmYZkQZIqpDWO2BHLu+Cs8L1pFNwIGK8StePv0BMc0xY2d3jaxgEHgK92QbvttugF0HIX4DY/JNVwm1KLXr2105xj5Eh6BcZVrpEYq+HWXDMwIhGJoBc33nDMi10mf/VtXYD1HGULz4w+OBlE6MPBWAZFy0iZ4/PG+ZP8dw==;
Received: from localhost ([127.0.0.1] helo=dadehnama.ir)
	by server1.jolfaaniic.net with esmtpa (Exim 4.76)
	(envelope-from <[email protected]>)
	id 1YADSB-0005tm-AP; Sun, 11 Jan 2015 11:30:55 +0330
Received: from 37.255.109.226
        (SquirrelMail authenticated user [email protected])
        by dadehnama.ir with HTTP;
        Sun, 11 Jan 2015 11:30:55 +0330
Message-ID: <[email protected]>
Date: Sun, 11 Jan 2015 11:30:55 +0330
Subject: about last work in office
From: [email protected]
To: [email protected],
[email protected]
User-Agent: SquirrelMail/1.4.23 [SVN]
MIME-Version: 1.0
Content-Type: text/plain;charset=utf-8
Content-Transfer-Encoding: 8bit
X-Priority: 3 (Normal)
Importance: Normal
 
I have the same problem as you describe, SPF and DKIM are both a pass. Could see what is the issue we now use mandrill for emailing what works. But maybe someone knows a solution?
 
zEitEr said:
Hello,

Did you try to check it here: https://support.google.com/mail/troubleshooter/2696779?hl=en ?
Click to expand...

Yes, Google is so nice check http://support.google.com/mail/bin/request.py?contact_type=bulk_send when contacting you never hear back:

We'll use the information you provide to investigate and improve our spam and abuse detection systems. Unfortunately, we won't be able to provide any details about our findings during or after the investigation.
Click to expand...

According https://www.mail-tester.com/ I have a 10 out of 10 score but still going to spam
 
I'd like to mention that it only takes a few people to mark your email as spam and google will start counting that against your emails. You could have everything perfect, and things will still go to spam. nothing you can really do about. This is why many people say, "check your spam folder", without thinking twice if someone ever mentions that they didn't receive an email. Very common issue that can only be addressed by the folks making those filters.
 
To come back to this issue I had the problem for me was IPv6 even that it worked and a rdns address (ptr) was in place. So I disabled IPv6 for exim

etc/exim.conf

added disable_ipv6 = true

After a exim restart the issue was solved and email appeared in the Gmail inbox.

So the question is are there other people who use IPv6 with exim and does not have the spam issue with gmail?
 
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