Email sending but I can't receive

[ismael_]

So the emails I am sending from the Roundcube are actually going to the destination. The issue comes when someone is sending an email to the email. They receive an error message saying
The response was:
550 5.1.1 The email account that you tried to reach does not exist.

What might be the issue?

 

[Active8]

What might be the issue?

550 5.1.1 The email account that you tried to reach does not exist.

check the receiver email address...

 

[Richard G]

What might be the issue?

If the above answer does not help, chec your Exim logfiles. If you're not an admin, then ask your hoster for support, this forum is only for support to Directadmin license holders, so admins, not hosting customers.