emails not going inbound or outbound

MattyT

Verified User
Joined
Dec 10, 2023
Messages
13
Im having issues sending emails outbound goes to mailqueue and never gets send even when being forced to send and inbound emails just get flagged up by gmail and hotmail saying things like they will try again for x amount of hours, Have tried edited exim and csf with no luck.
 
Main account created by admin account for the main site. email is set to example.website.com however it seems emails are still sending as for example billing @server.com rather then [email protected]
 
Additionally, visit https://www.mail-tester.com follow the procedure, see what the results are, you should at least have 9/10. Normally it should be no problem reaching 10/10.

If you have a lower score, the results tell you what's wrong and what you have to change.
 
Transcript: 12/10/2023 10:51:49 AM Connection attempt #1 - Unable to connect after 15 seconds. [15.03 sec]

Transcript:

Transcript: LookupServer 15050ms

Transcript:

smtp:mail.rebornwebs.com - 1 Tests Failed​

mx:rebornwebs.com - 1 Tests Failed​

dmarc:rebornwebs.com - 1 Tests Failed​

 
You might want to have a look at this too for a proper FQDN hostname to for your system emails.
 
changed the nameservers yesterday in da however my domain cant connect to the created ones one the default .direct ones when i try to change them at namecheap.

Updated: Seems like namecheap processed the update and its finally allowed that part intoDNS has also updated.
 
Last edited:
Updated: Seems like namecheap processed the update and its finally allowed that part intoDNS has also updated.
Yep, seems almost all information is correct now as far as I can see, except for your rDNS/PTR record.
Your rDNS/PTR record does not point to your hostname.
Code:
Your reverse (PTR) record:
                                   156.62.98.198.in-addr.arpa ->  gtfonish.net
To prevent getting your mail refused, you should update that to the correct hostname.

Ill drop them a email and see if its blocked for my vps
Good idea, because I doublechecked and incoming port 25 is not reachable on your server.
 
Does your host allow port 25?
Yep, seems almost all information is correct now as far as I can see, except for your rDNS/PTR record.
Your rDNS/PTR record does not point to your hostname.
Code:
Your reverse (PTR) record:
                                   156.62.98.198.in-addr.arpa ->  gtfonish.net
To prevent getting your mail refused, you should update that to the correct hostname.


Good idea, because I doublechecked and incoming port 25 is not reachable on your server.
Yer port 25 was blocked by default to prevent spammers on my host side, managed to get it unblocked. i know a few people said that is common with some providers now they block port 25 as standard.
 
i know a few people said that is common with some providers now they block port 25 as standard.
Correct, mostly outgoing, but it can also be both ways. More and more providers are doing that.

Don't forget to update your PTR/rDNS record, if you have not done so yet. ;)
 
Correct, mostly outgoing, but it can also be both ways. More and more providers are doing that.

Don't forget to update your PTR/rDNS record, if you have not done so yet. ;)
will do that now

just noticed as well since updating everything roundcube is not loading up and showing DNS_PROBE_FINISHED_NXDOMAIN when clicking it, is that just a case of a simple fix too.
 
is that just a case of a simple fix too.
Yes. Roundcube is working from the hostname, when you have the rDNS/PTR working and resolving, check again.
If the same error persists then try and request a new certificate for the hostname via SSH.

Code:
cd /usr/local/directadmin/scripts
./letsencrypt.sh request_single server.domain.com 4096
just replace server.domain.com with your correct hostname.
 
Yes. Roundcube is working from the hostname, when you have the rDNS/PTR working and resolving, check again.
If the same error persists then try and request a new certificate for the hostname via SSH.

Code:
cd /usr/local/directadmin/scripts
./letsencrypt.sh request_single server.domain.com 4096
just replace server.domain.com with your correct hostname.
Changed the rdns on my vps website, would I need to do it via ssh too.
 
Would you be able to check if I did it right as born.rebornwebs.com is not loading.
 
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