Encounter problem of 500 Internal Server Error!

[cashdealer]

Hi,I would like to know if anyone of here encounter this problem b4 n how u all solve it?

I tried to install an e-commerce application after I uploaded its files to my ftp. But everytime I try to initialize the install application from the URL browser, the browser prompt me the 505 internal server error as below print screen......

I tried to verify if the application that I uploaded is in the correct root file (public_html), check if the URL that I typed on the browser is correct (http://www.domain name.com/install/index.php),set the
permission level of the related files all to 777, but it still having the same problem....

How can I overcome this problem?

 

[nobaloney]

Check your server logs to see the real error. If the server isn't yours, then contact your hosting provider.

Jeff

 

[Arieh]

Apart from the fact that if you are only a user, best thing is to contact the provider, as a user you can also view your error logs in DA. Under 'Site Summary / Statistics / Logs' you can see the apache access and error logs.

 

[cashdealer]

Thank you for the guidance of nobaloney and arieh~
I have called the hosting provider, after checking, they found one of the file .htaccess got some coding problem, after they overwrite a new copy of .htaccess file, everything works fine~