Error 421 accessing FTP after relocate home partition

[azmamo]

Hello,

I recently move user to a new partition due to current partition is almost full. Guide that we follow is:

Filesystem and quotas | Directadmin Docs

DirectAdmin Knowledge Base

docs.directadmin.com

The website and email appears to be fine. However, the FTP access seems problematic.

When user try to log in, it complain with 421 error:

"421 Home directory not available"

Here is error log from /var/log/messages

Nov 12 17:01:14 sh-da-ms-01 pure-ftpd: ([email protected]) [ERROR] Home directory not available - aborting
^C

Any guidance in troubleshooting this appreciated.

 

[Ohm J]

did you try rebuild ftpd ?

 

[azmamo]

No, I haven't. Let me try that.

 

[azmamo]

I've rebuld the FTP seems it's the same:

Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 1 of 50 allowed.
Response: 220-Local time is now 20:26. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: AUTH TLS
Response: 234 AUTH TLS OK.
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Command: USER xxxxxxxx
Response: 331 User xxxxxxx OK. Password required
Command: PASS *********
Response: 421 Home directory not available - aborting
Error: Could not connect to server

 

[Ohm J]

did you follow with guide ?

Filesystem and quotas | Directadmin Docs

DirectAdmin Knowledge Base

docs.directadmin.com

relate about "create_user_home_override"

Version 1.53.0 | Directadmin Docs

DirectAdmin Knowledge Base

www.directadmin.com

[Admin Backup]
maybe try backup and restore to new home dir, it should linked to new home dir.