Error connecting IMAP

[hebero]

Hello,
I have a problem to connect email clients (outlook, thunderbird) on IMAP using the address imap.dominio.tld, both on port 143 and 993, but if using the address mail.domain.tld it connects and works normally on both , 143 and 993.
The clients' auto-configurators (outlook and thunderbird) find imap.domain.tld automatically and this causes an error having to manually configure each email.
Does anyone have any tips on why not to connect to imap and email yes.

Log mail.info

imap-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=000.72.40.000, lip=000.72.40.00, TLS: SSL_read failed: error:14094412:SSL routines:ssl3_read_bytes:sslv3 alert bad certificate: SSL alert number 42, session=<IBhaaXSv2rmxSCjK>

Thank you

 

[factor]

imap.dominio.tld

In DNS is there an A record for imap?
Also, did you select imap in the letsencrypt SSL screen on the Users side?

 

[hebero]

Yes, I have the A record for imap, but on the letsencrypt screen the imap option does not appear, the others (mail, pop, smtp) appear normally. I tried to remove it from DNS and include it again but the imap option did not appear in letsencrypt.

 

[factor]

Look in directadmin.conf for letsencrypt list. See if it’s listed

 

[hebero]

I have "letsencrypt=1" in directadmin.conf

 

[factor]

I have "letsencrypt=1" in directadmin.conf

There another one called letsencrypt list. Look for it as well.

 

[hebero]

No, this information does not exist in my directadmin.conf

 

[factor]

All directadmin.conf values | Directadmin Docs

 

[hebero]

Show, it worked, I added the line:

letsencrypt_list = www: mail: ftp: pop: smtp: imap

in directadmin.conf, tested and working.

Thank you very much

 

[factor]

Glad it helped. Keep pursuing the documentation you might find other stuff DA can do.