error rouncube webmail DATABASE ERROR: CONNECTION FAILED

adamda

New member
Joined
Dec 30, 2019
Messages
4
my rouncube webmail errror

DATABASE ERROR: CONNECTION FAILED!
Unable to connect to the database!
Please contact your server-administrator.

i have tred to solve the issu using https://help.directadmin.com/item.php?id=206

but is doens't work

mysql> DROP DATABASE da_roundcube;
Query OK, 15 rows affected (0.08 sec)

mysql> quit
Bye
[root@server ~]# cd /usr/local/directadmin/custombuild
[root@server custombuild]# ./build roundcube
Inserting data to mysql and creating database/user for roundcube...
Found MySQL version 8.0
Granting access: GRANT SELECT,INSERT,UPDATE,DELETE,CREATE,DROP,ALTER,LOCK TABLES,INDEX,REFERENCES ON da_roundcube.* TO 'da_roundcube'@'localhost';
Setting password: ALTER USER 'da_roundcube'@'localhost' IDENTIFIED WITH mysql_native_password BY 'qwOMTpihUQ6qUH';
Database created, da_roundcube password is qwOMTpihUQ6qUH
Editing roundcube configuration...
Roundcube 1.4.2 has been installed successfully.
WARNING: Changed defaults (These config options have new default values):
- 'skin'
- 'smtp_port'
- 'smtp_user'
- 'smtp_pass'
- 'jquery_ui_skin_map'
Executing database schema update.
ERROR: SQLSTATE[HY000] [2054] The server requested authentication method unknown to the client
ERROR: Failed to connect to database
Reloading apache.
 
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