failed to da update

T

tsimtung

Verified User
Joined
Feb 26, 2022
Messages
67
Hi,
I have this error when update da:
da update
updating to directadmin rhel7 v1.666 9488a1821c049154a2d8fed287db69b25e3b4de8 rhel7_amd64
directadmin rhel7 v1.666 9488a1821c049154a2d8fed287db69b25e3b4de8 rhel7_amd64: does not exist

my OS is centos 7
how to solve it?
 
CentOS 7 is now EOL, so it is normal that you will not receive DA version updates any more.

It now has the same status as CentOS 6, where it stays on a fixed version and becomes part of an EOL channel rather than updates channel.
 
HI,
then how can I use the directadmin:

License check failure​

Reason: transient license check failure: incompatible version, please upgrade DirectAdmin
Current Server Time: Tue, 03 Sep 2024 00:20:17

and I failed to update the DA
 
@tsimtung try updating again. It seems you have been using very old DA build which used slightly different package naming scheme. We have added a special build using legacy naming scheme to make it work, so update should work now.
 
HI, it is still have problem:
da update
updating to directadmin rhel7 v1.666 9488a1821c049154a2d8fed287db69b25e3b4de8 rhel7_amd64
directadmin rhel7 v1.666 9488a1821c049154a2d8fed287db69b25e3b4de8 rhel7_amd64: does not exist
 
@tsimtung please open a support ticket so we could investigate this further.
 
this is my da info

[root@digi28e ~]# da info
version: 1.652
commit sha: 09894e5e75bd47a69827dd5e5c24de5b24759b16
OS slug: linux_amd64
detected OS slug: rhel7_amd64
package: directadmin_09894e5e75bd47a69827dd5e5c24de5b24759b16_linux_amd64.tar.gz
gettext support: yes
gettext path: /usr/local/directadmin/data/lang
eol timestamp: 1725148800
eol time: Sep 1 00:00 2024
[root@digi28e ~]# cat /etc/os-release
NAME="CentOS Linux"
VERSION="7 (Core)"
ID="centos"
ID_LIKE="rhel fedora"
VERSION_ID="7"
PRETTY_NAME="CentOS Linux 7 (Core)"
ANSI_COLOR="0;31"
CPE_NAME="cpe:/o:centos:centos:7"
HOME_URL="https://www.centos.org/"
BUG_REPORT_URL="https://bugs.centos.org/"

CENTOS_MANTISBT_PROJECT="CentOS-7"
CENTOS_MANTISBT_PROJECT_VERSION="7"
REDHAT_SUPPORT_PRODUCT="centos"
REDHAT_SUPPORT_PRODUCT_VERSION="7"

[root@digi28e ~]# uname -a
Linux digi28e.hkpower.com 3.10.0-862.2.3.el7.x86_64 #1 SMP Wed May 9 18:05:47 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
 
Does command

Code: 
curl -L -I https://download.directadmin.com/directadmin_9488a1821c049154a2d8fed287db69b25e3b4de8_rhel7_amd64.tar.gz

show a valid response? Maybe a negative response was cached at the CDN edge.
 
Same problem occured on CentOS 7 here today. The DirectAdmin version was v.1.653 (over one year old):

Code: 
da update
updating to directadmin rhel7 v1.668 867f2d6b46d0110c020f8636d029003c4fa6c7cd rhel7_amd64
directadmin rhel7 v1.668 867f2d6b46d0110c020f8636d029003c4fa6c7cd rhel7_amd64: does not exist

Finding this post and the commit , managed to update to 1.666 with this command:

Code: 
da update 9488a1821c049154a2d8fed287db69b25e3b4de8

The real solution is of course upgrading CentOS 7 to something not EOL (Alma Linux 8?).
However, hope this helps others finding this post when searching for a temporary solution.
 
twhiting9275 said:
This is the way.
If you're still using CentOS, then you need to move on, very quickly. This is outdated, EOL software that never, ever should be run for any reason
Click to expand...
We couldn't access our customer's DirectAdmin instance, because of the transient license check failure. This is a quick fix for that.
But the real fix is indeed upgrading as soon as possible!
 
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