Solved Forwarders does not work in one account

castris

castris

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Joined
Apr 16, 2021
Messages
147
Location
Arcenillas
Hi, I created the mail forwarders in the panel. and even checked their existing ones in the file

CleanShot 2024-12-20 at 16.35.35.jpg

Code: 
cat /etc/virtual/badbuXXXX.XX/aliases
abuse:[email protected]
info:[email protected]
postmaster:[email protected]
*::fail:

But when try send email to forwarder...


Code: 
<[email protected]>: host badbXXXXX.XXX[5.135.XX.XX] said: 550 No such recipient
    here (in reply to RCPT TO command)

Apreciate help.
 
The receiving server does not have that e-mail address present.
Check your receiving server and the exim logs in there.
 
HI

Does the email being redirected need to exist?

Is it not possible to have a forwarder for an address that does not exist, that is just an address to forward to another?
 
hi:


Destination: email@on_my_server_da
This email@on_my_server_da not exists but has a fowarder to a email that exists
Forwarder: email@on_my_server_da not exists forwarder to external email (exists) emaiL-new_destination@domain_in_other_server
Code: 
2024-12-20 16:43:44 H=mail-43167.protonmail.ch [185.70.43.167] X=TLS1.3:TLS_AES_256_GCM_SHA384:256 CV=no F=<[email protected]> rejected RCPT <email@on_my_server_da>
2024-12-20 16:43:44 H=mail-43167.protonmail.ch [185.70.43.167] incomplete transaction (RSET) from <[email protected]>

<email@on_my_server_da>: host MY_SERVER[5.135.XX.XXX] said: 550 No such recipient
    here (in reply to RCPT TO command)
2024-12-20 16:43:44 H=mail-43167.protonmail.ch [185.70.43.167] incomplete transaction (RSET) from <[email protected]>
 
Richard G said:
Or do you mean that [email protected] is also only a forwarder to another address like [email protected] or something?
Click to expand...
Yes. Only is a fowarder....

  1. Forwarding Without a Mailbox: You can configure a forwarder so that any email sent to a specific address is automatically forwarded to another email address. This does not require the original address to have a mailbox or storage on the server.
 
Oke so if I understand correctly then the [email protected] is sending to email@yout_da_server but that is only a forwarder to [email protected] correct?
And now your da server is telling you that email@your_da_server is non existing.

Yes that is odd, that does not need to exist if it's only a forwarder.

It's also correctly present in the aliases file so that is also not the cause of the problem.

Just to be sure, the hostname of badbuxxxxx (so your domain) is a not badbuxxx but a real FQDN hostname like server.badbuxxxx.com or something like that?
 
All it's right.

I don't write real domain and real emails becasue SPAM.

All question are double check (or triple).

I think best way is a ticket Ticket #61743

Thanks for replies.
 
Last edited:
Yep, ticket seems the best solution. Please let us know the outcome because this is an odd issue if your hostname is an FQDN hostname like stated.
 
Hi.

Alot of work..

I don't write ticket.

User forget say me that email for redirrection is on server DA, and MX of this mx is EXTERNAL to DA.
Also, I forget that question. Verify that domain is on server with external MX.

A lot of thanks.
 
Aha... yes that can cause odd issues indeed. But we couldn't know with all domains masked.

Anyway, good you found the solution and thank you too for posting it here.
 
Oh.

Now this morning, while checking my email, I see that I did put the ticket in. Yesterday I couldn't find it, because I had the tickets in disarray and couldn't find it.

But anyway, the answer was the same.

And today I discovered that you can sort the tickets by number.

I'm older. 🧓
 
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