FTP Connection Error using Filezilla

[hmaddy]

Users Cannot access the ftp accounts using filezilla. But they can access the ftp with same login credentials on Coreftp or any other FTP Client Softwares.

Changed Active mode to Passive mode also in Filezilla. Still its not connecting.

 

[WisDumb]

Hello,
You would want to provide the error output from filezilla. This should provide some clarity of possible sources of your issue.

 

[hmaddy]

i am also getting the same error on filezilla. its password verifications are completed successfully and status showing Retrieving directory listing. After that it will show some timeout error.


Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Status: Logged in
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PASV
Response: 227 Entering Passive Mode (1,2,3,4,137,218)
Command: MLSD
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing
Status: Disconnected from server
Status: Resolving address of shadzhosting.com
Status: Connecting to 1.2.3.4:21...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Status: Logged in
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PASV
Response: 227 Entering Passive Mode (1,2,3,4,136,216)
Command: MLSD
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing


Response: 227 Entering Passive Mode (1,2,3,4,136,216)

What is this 136 , 216. The first 4 part was my ip.

 

[WisDumb]

It looks like your having an issue with the passive ports to me. Do you have a firewall installed on the server?

You will want to be sure that the passive ports specified in the ftp configuration are open in the firewall of the server.

 

[hmaddy]

Just add the passive mode ports in ftp settings file and firewall.